Frequently asked questions

We help people who lost crypto or cash through online fraud — romance scams, fake investment sites, wallet drainers, phishing, and impersonation of support teams. Many clients are stressed, older, or helping a loved one. You do not need to already know the “right” name for what happened.

Guided recovery means verifying your account, reviewing what can still be traced, and helping you reclaim recoverable balances when that is possible — through a documented process, one stage at a time.

No honest recovery service can promise a specific amount. Outcomes depend on what can still be traced and verified for your situation. We will be clear about what we can and cannot do before you commit to next steps.

Create an account or book a free consultation. After signup, accounts may be reviewed before full access. Take your time — there is no pressure to move faster than you are ready.

Most people complete the first account steps within a sitting. Full recovery timelines vary by case. Support is available if you need clarification — never to rush you into decisions you do not understand.

Use the Contact page or the email shown on this site. We will never ask you to paste a seed phrase or send funds to a stranger claiming to be from our team on a chat app. If assisted screen-sharing is needed, it is arranged through your case.

Be wary of anyone who guarantees full recovery, demands urgent payment through crypto gift cards, contacts you first on Telegram or WhatsApp, or asks for your seed phrase. Prefer this website and verified emails. If something feels off, pause and contact us through this site.

Yes. Many people start recovery with a trusted relative or friend present. You remain in control of the account; we explain steps carefully so everyone understands what is happening.