Legal
How Canadian Fraud Recovery Group handles personal information related to recovery accounts and support.
Last updated: August 26, 2026
This policy explains what information Canadian Fraud Recovery Group collects when you use our website and recovery accounts, how we use it, and the choices available to you. By using the platform, you agree to this policy.
When you create an account or contact support, we may collect your name, email address, phone number, and other account information you provide to operate recovery services. We also collect technical data such as login times, browser type, and basic usage needed to keep the service secure and reliable.
If you submit a consultation form, we receive the details you choose to share so we can respond.
We use information to provide account access, communicate with you, process recovery steps, maintain security, improve the product, and meet operational or legal requirements. We do not sell client information to unauthorised third parties.
We use essential cookies and similar technologies to keep you signed in and to protect sessions. These are required for the service to function. We do not use them to run third-party advertising networks on this product.
Access to case materials is limited to authorised personnel working on your recovery. We apply technical and organisational measures appropriate to the sensitivity of recovery data. No method of transmission over the internet is perfectly secure; we work to protect your information with care.
We may share information with infrastructure providers who process data on our behalf (for example hosting or email delivery), under obligations to keep it protected, or when required by law.
We retain information for as long as needed to provide services and meet legal obligations. To ask about access, correction, or deletion where applicable, contact support@canadianfraudrecoverygroup.com.
The platform is intended for adults. We do not knowingly collect information from children under 16. If you believe a child has provided information, contact us so we can delete it.
We may update this policy from time to time. The “Last updated” date at the top will change when we do. Continued use after updates means you accept the revised policy.
Questions about privacy?
Reach support through the official contact channel. We will respond carefully.